On January 25, 2010, the Shanghai Municipal Administration for Industry and Commerce released a monitoring report on cashmere wool products sold in Shanghai. The name of the well-known brand Mark Huafei appeared on the “black list†of unqualified products. The relevant person in charge of the brand department of Shanghai Mark Wah Fei Enterprise Development Co., Ltd. acknowledged to the China Times that the company’s unqualified merchandise announced by the Shanghai Administration for Industry and commerce had indeed inconsistent with the actual composition and labeling, and mislabeled 12.8% polyester as acrylic. In the past two years, clothing, shoes, and hats products have become one of the most-reported categories of consumer complaints from various consumer associations. Mark Huafei’s “mistake of the door†incident has brought to the forefront the clothing quality inspection problems that are not being noticed. After a lapse of three years According to the relevant person in charge of Mark Huafei, the unqualified product involving the monitoring report was a long-sleeved knit sweater of the creative urban women's clothing under Mark Huafei Co., Ltd., with the item number of 7294040086-092. “It may be a mistake in procurement or in a process that led to mislabeling of the ingredients on the label. However, the safety indicators of the fabrics and garments of the product are in line with national standards and have no impact on normal wear.†Chen Xurong, the brand department of the company According to the China Times, the problem was women's wear. "Women's sales in 2004 and the volume of the shop haven't been very large since the women's wear was introduced into the market in 2004. However, women's brand positioning is higher and they must try their best to avoid this type of work mistake." Chen Xurong also stated that as early as November 17, 2009, the Mark Huafei company received the notice of the Municipal Bureau of Industry and Commerce on the same day that the product had been recalled from all stores to stop sales. At the same time, Mark Huafei Creative City Women has promised that if any consumer purchases this product, they can unconditionally return the corresponding counter and give a full refund. “Mark Huafei suspected of false propaganda and misleading consumers.†Lang Danke, director of the Complaints and Legal Affairs Department of the Beijing Consumers Association, told this reporter that although clothing, footwear and hat products are generally infringed, the degree of harm is not Big, but because of the large base of such products, the social influence is even wider. "People can't buy mobile phones or cars, but everyone needs to wear clothes." "Currently, garment companies have focused their competition on services and brands, and they often do not pay attention to texture." Lang Danke told reporters that for "safety" indicators such as clothing content, consumers can't distinguish with the naked eye and can only rely on The relevant department's inspection report judges whether to purchase. Is Mark Waffe's "mislabeled door" an incident only? In fact, as early as three years ago, there was a disturbance in the quality of clothing around Mark Wah Fei. The focus was also on the composition of commodity components. In November 2006, Guangzhou City Bureau of Industry and Commerce Quality Supervision found in a random inspection, Mark Huafei JEANS men's pants can break down aromatic amines. Subsequently, Mark Huafei sent this casual trousers to the National Garment Quality Supervision and Inspection Center (Shanghai) for re-testing. The test result is that the decomposable aromatic amine dyes conform to the national quality inspection standards. Faced with the differences in the test results of the national quality supervision agencies of the two places, many consumers at that time felt at a loss, and the matter was eventually lost. Who is responsible for clothing quality inspection The National Garment Quality Supervision and Inspection Center (Shanghai) is a state-authorized third-party textile and clothing quality inspection agency. In response to the “mistake†incident just occurred, Miss Shu, an inconveniently named employee of the center, told this reporter that after a preliminary system inquiry, Mark Huafei went to the center in 2009 and sent about 100 batches of commodities for inspection. "Large brands like Mark Wahfei should have nearly 100 batches of inspections a month, and the amount of inspections they send to us is very small. It is estimated that Mark Huafei should also be sent to other third-party monitoring agencies." Miss said. Chen Xurong told this reporter that among the three types of official, Chinese-funded, and foreign-invested quality inspection agencies, Mark Huafei chose a foreign-invested quality inspection agency. "Because the output is very large, we will select the most suitable agency for inspection. The company's QC department (Quality Control Department) will strictly follow the regulations to implement all aspects." But what is "the most appropriate institution", Chen Xurong did not explain. Ms. Shu introduced that the monitoring of clothing quality is mainly composed of self-quality control, national mandatory sampling inspection, and industrial and commercial sampling inspection in the operation of the company. Some big shopping malls will also require the entrance brand to present a third-party inspection report, but the most basic monitoring link is still the company's "proactive inspection." “Some self-required brands often carry out the inspection of each garment, that is, according to the money, but not every manufacturer and every brand can do it. Testing costs money.†According to the reporter’s understanding, in the clothing inspection, there are roughly two links, fabric inspection and clothing submission. Clothing inspection is concerned with external quality, such as sewing work, etc. Some of these issues can be judged by the consumer either at the time of purchase or after use. The intrinsic quality of the fabric inspection link is a difficult or even blind spot for consumers to judge. Such as fabric composition, color fastness, strength and so on. If the inspection fabric does not meet the standards, usually the manufacturer will replace it and send it again. After various tests are completed, the manufacturer will formulate a clothing label based on the test results, which is commonly referred to as a "tag." According to China's mandatory national standard GB5296.4 "Textiles and Garments Instructions for Use," the content must be marked on the garment label are: manufacturer's name and address; product name; product model or specification; use of raw materials, components and content; Washing methods; precautions for use and storage conditions; product life span; product standard number; product quality grade; product quality inspection certificate and safety technology category. However, how much credibility does the "tag" consisting mainly of self-inspection and data submitted by the company? Ms. Shu introduced: "Strictly speaking, 'tags' are legally effective. Once noted, it means that the company has acknowledged compliance with the relevant standards and has acknowledged that the contents indicated on the 'tags' are in compliance with relevant indicators. Law enforcement agencies can follow This standard does a spot check.†And Mark Marvel's substandard goods are inconsistent with the actual content of the label. "For clothing products, consumers can use the report of a third-party testing agency as evidence to propose a return or compensation," Lang Danke said. link About the authenticity of clothing quality inspection report Q: How to identify the quality inspection report provided by the clothing manufacturer in a department store is true or false? A: If you doubt the authenticity of the quality inspection report provided by the manufacturer, you can write down the number on the quality inspection report and take it to the quality inspection department for inspection and verification. Q: If the goods provided by the counter of the manufacturer are not the same as the components on the water wash label (the composition on the quality inspection report provided by the manufacturer is the same as the component of the water wash label), who should bear the responsibility after the customer complains? A: If the goods provided by the counter of the manufacturer are not the same as the ingredients on the water wash label, the store and the manufacturer shall bear the corresponding responsibilities if they are complained. However, because of the strong shopping malls, the current situation is that in addition to reputational losses, shopping malls are in fact responsible for compensation and aftermath. Q: According to regulations, what types of clothing should be subject to quality inspection? A: The main clothing categories tested include: men's suit coats, women's suit coats, men's and women's trousers, shirts, dresses, children's clothing, student wear, raincoats, single-crop garments, denim garments, jackets, cotton garments, artificial furs Clothing, cotton knitted underwear, knitted T-shirts, knitted sportswear, bras, ties, silk clothing, knitted thermal underwear, knitted casual wear, knitted student wear, knit abdomen, socks, feather clothing, down comforters and so on.
The relevant person in charge of the brand department of Shanghai Mark Wah Fei Enterprise Development Co., Ltd. acknowledged to the China Times that the company’s unqualified merchandise announced by the Shanghai Administration for Industry and commerce had indeed inconsistent with the actual composition and labeling, and mislabeled 12.8% polyester as acrylic.